Comment Neelie (Kroes)
Making speeches talk
[...] Third, people need choice in their internet services. A real choice, not a theoretical one. If they want to switch providers, they should be able to do so, without countless obstructions. And, in practice, there are many barriers to switching: like excessive charges, modem hire, or email addresses. We will be looking at those barriers, and removing them. In particular, there needs to be an end to annoying practices - like quietly extending a contract for another year without asking. It's time to put people back in the driving seat.
Unless we forbid ISPs from offering services other than the connection (which just might be a good idea), how exactly can we prevent barriers to switching email addresses without affecting other email providers?
Goncalo Pinheira, 05/06/2013 19:18